RE:POINT Privacy Policy

Effective Date: 12th May 2025

1. Who We Are

Repoint workspace limited (t/a RE:POINT) (“we”, “our”, or “us”) is a workspace and property services company based in the UK. We provide operational support and flexible workspace solutions for landlords and tenants across the UK property market.

Our commitment is to handle your data responsibly, transparently, and in line with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process personal data only when necessary, including:

a. Information You Provide:

·      Name, contact details (email, phone number)

·      Job title and company information

·      Preferences or requests when using our services

·      Payment details for billing and services

b. Information We Automatically Collect:

·      Website usage data (via cookies and analytics)

·      IP address and browser type

·      Time and date of website interactions

c. Third-Party Sources:

·      Publicly available business contact information

·      Referrals and partnerships 

3. How We Use Your Information

We use your data to:

·      Provide and manage our services

·      Respond to enquiries and provide customer support

·      Send updates, service announcements, and marketing communications (with consent)

·      Improve our website and user experience

·      Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

·      Your consent (e.g. for marketing)

·      Contractual necessity (e.g. delivering our services)

·      Legitimate interests (e.g. improving our services or communicating with customers)

·      Legal obligations (e.g. for tax or accounting purposes)

5. Data Sharing and Third Parties

We only share your data where necessary:

·      With service providers (e.g. payment processors, IT services)

·      With legal or regulatory bodies where required

·      With partners or contractors who support our service delivery

We do not sell your personal data to third parties.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

·      Access your personal data

·      Correct inaccuracies

·      Request erasure (where appropriate)

·      Restrict or object to processing

·      Withdraw consent (for marketing)

·      Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: info@wearerepoint.com

8. Cookies

We use cookies on our website to improve functionality and analyse usage. You can manage cookie settings via your browser or our cookie banner when you first visit the site.

For more details, see our [Cookie Policy].

9. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

RE:POINT

Email: info@wearerepoint.com

Postal Address: 3 Hatton Wall, London, EC1N 8HX